Frequently Asked Questions – Help Center
Effective Date: June 14th, 2025
Shipping
Q: Where will my order ship from?
A: All orders are shipped from our fulfillment center in the United States.
Q: How long will delivery take?
A: Delivery times vary by destination:
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Within USA: 2-5 business days
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International: 5-14 business days
Q: Which countries do you ship to?
A: We offer worldwide shipping to most countries. If your country isn’t listed at checkout, please contact us so we can assist you.
Payments
Q: What payment methods do you accept?
A: We accept:
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Credit/Debit Cards (VISA, Mastercard)
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Digital Wallets (Apple Pay, Google Pay)
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PayPal
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Zelle
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CashApp
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Cryptocurrency (Bitcoin, Litecoin, USDT, USDC, SOL, and other major coins)
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eTransfer (Canada)
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Stripe
Q: When will I be charged?
A: Your payment method will be charged immediately upon successful order completion. You’ll receive a confirmation email with tracking details once your order ships.
Resellers & Bulk Orders
Interested in wholesale or bulk pricing? Contact our sales team at sales@trainactivegear.com for custom solutions.
Need help?
Contact us at info@trainactivegear.com for questions related to refunds and returns.
